All United Movers & Storage

It was supposed to be a simple move with about a one bedroom apartment's worth of stuff or less. But in the end, nothing but a recording of the conversations I had with the sales people and the movers will validate my case with the company. In summary, I felt cheated of about $350, I lost one whole box of belongings, a few of my goods were damaged, and my new pair of scissors was 'accidentally' stolen by the movers. But I can only be offered $25 for compensation since I cannot provide proof and my signature is too powerful in protecting them and reminds me so much of how big a mistake I made when I was stressed and moving alone.

I think their main flaw was the lack of communication between departments and even within the individual teams. The agreement I had when I talked to a quality team member on the phone was not reflected accurately in the contract. Throughout the whole pickup process, I was treated like a foolish little girl whose words had no power with no one to validate my words. From that, I felt cheated of about $350 - paying for a shuttle that wasn't used. Later on, during the delivery process, the movers were different people and they seemed nice and wanted to assure that I had all my belongings. In the end, if I didn't catch that one box and some stools were missing, I would have lost two boxes instead of one - one box is still missing to this day and chances are I won't be able to get it back. My pair of scissors was taken 'accidentally' by the movers when they left and they denied having it when I called them about it. The claims process took 4 months, some of the people in Customer Service were very nice and really went and checked for my box, while others didn't sound like they cared, and in the end, I was only offered $25 because of my signature and lack of initial protest. I chose to reject that to keep my right in writing this review.

What I learned most about this experience is to be very careful of what you sign, be suspicious, and check and triple quadruple check both when the belongings are loaded and when they are delivered. Take pictures of all your belongings before and after.

Service cost: $1650

I agree with Joy's comment 100%. This is a company of cheats and scumbags.

I lost four items and two items were damaged. After 4 months the only compensation I got was $124. This company doesn't even have their own truck. They loaded my goods in United Van lines truck and those guys claimed they didn't know how many items were loaded. They don't care about delivering the goods because they know when it comes to compensation they just have to pay a pittance. I refused to take the compensation.

Read the comments of Steven Saunders. He was the salesperson who sold me the services of the company. Now he himself is claiming that all that he said and the reviews were fake. He had written those reviews.This company is a scam. Stay away from this company.

Also the website of this company seems to be no longer working. I hope they have shutdown the company itself permanently.

Service cost: $1550

Did not respond to BBB AND WASHINGTON STATE ATTNY GENERAL. DO NOT USE THIS COMPANY. 2 days past contacted pick up date. Lost or broke 2 boxes of China. Paid $150 for damages, 4 months AFTER MOVE. Customer service horrible. Did not put down protective pads when delivered. Driver would not let me check truck for two missing dish packs, tracked in broken shards of China. Corporate office did not respond to Washington State or Texas BBB, or Washington State Attorney General. Raised their price AFTER CONTRACT SIGNED. DO NOT USE THIS MOVER.

Service cost: $3000

Scam  - scam  -  scam - scam  : I never see this kind of service in the USA . No communication , always dragging date and time from many days, finally they didn't move my stuff. wasted my money & Time due to All united moving Company. Thanks for great service and troubling families like me. Hands Up to your company. My advice : please don't run this kind of company people will suffer a lot , if this kind of service. Move was a scam from beginning to end. the customer service was horrible. Take my advice..do not hire this company. I would give them a minus 10 grade, if that was available Company Info: Customer Rep.: CharlesE-mail: charles@allunitedmoving.com Web: http://www.allunitedmoving.com now finally my stuff in Private  storage ( I made it ). dut to this company.

Service cost: $1000

Im the salesman Steven that helped put most these fake reviews and got screwed by Avi aka brian the owner real scumbag..look up all services or king david their real name the name was changed because the real reviews were really bad if you want your stuff damaged or stolen use All United. this company is terriable and he writes his own reviews..im still waiting on payment for some of these exelent fake reviews charles his newest scammer will try to upsale you everytime..on site estimates is a joke he wont even do them lol so don't fall victim to these scumbags..im warning you.

Service cost: $1234